Those that work in the Asset Services sector are acutely aware of the constant challenges that need to be managed on a daily basis.

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• Significant volume increases.

• Increasing client demands.

• Managing the inherent risk of processing events.

• Co-ordinating globally distributed staff of varying levels of experience.

• High levels of manual processes.

• Coping with systemic inefficiencies on ageing processing platforms.

• Increasing regulatory and reporting responsibilities.

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Speaking with our clients and network across the industry, there is a common frustration that these problems still exist. The feedback we have received is that the scale of investment to resolve these issues is too small and often focused on fixing the symptoms of the problem, rather than resolving the core issues.

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One of the biggest barriers to securing the level of investment that is required is the difficulty in creating a viable business case that fully captures the underlying issues, the full scope and value of benefits that could be realised through change, as well as documenting the potential impact / cost of continuing under the current model.

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Since formation in 2002, Ibacas has helped many of our clients successfully develop these types of business cases. Using this experience, we have created a comprehensive and flexible model with supporting tools.

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Having spent time in the first half of 2024 updating our Asset Services Business Case Development Model, the Ibacas Directors co-wrote a white paper entitled “Developing An Effective Business Case For Asset Services Change”.

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This paper provides a guide through the various stages of this process from defining the scope and business drivers of the proposed change, through to production and delivery of a formal business case. The paper also highlights some of the challenges that may need to be overcome at each stage.